PlaneSmart! Aviation

Receptionist / Office Coordinator

Addison, TX
Full Time
Entry Level

PlaneSmart! Aviation is a private aviation company supporting Part 91/135 operations. We’re hiring a Receptionist / Office Coordinator who’s professional, upbeat, and organized—someone who can run the front of house, keep the office moving, and jump into light marketing and client-facing tasks when needed.

What you’ll do

Front Desk & Client Experience

  • Greet visitors and clients, create a polished first impression

  • Answer and route phone calls and emails promptly and professionally

  • Assist with light hospitality: beverages/snacks, conference room readiness, basic tidiness

Office Management

  • Keep office supplies stocked and organized; manage basic vendor coordination

  • Handle mail, deliveries, scheduling with building/airport partners as needed

  • Support simple admin tasks: scanning, filing, document prep, basic data entry

Light Sales Support

  • Help route inbound charter inquiries to the right team member

  • Track inbound leads in a simple log/CRM (as trained) and ensure follow-up happens

  • Support client coordination for quotes, availability requests, and trip logistics (as needed)

Marketing / Social Media Support

  • Assist with posting and scheduling content (Instagram/LinkedIn/Facebook) using approved brand guidelines

  • Capture occasional photos/video around the office/airport/events (as permitted)

  • Help coordinate basic email lists, light edits to announcements, and simple marketing tasks

Events & Team Support

  • Help plan/coordinate small company events or client-facing hospitality moments

  • Assist leadership/team with calendars, meeting prep, and task follow-ups as needed

What we’re looking for

  • 1–3 years experience in reception, customer service, hospitality, office admin, or similar

  • Strong communication skills (phone confidence is huge)

  • Organized, dependable, and able to prioritize without getting flustered

  • Friendly and professional demeanor with clients, crews, vendors, and teammates

  • Comfortable with basic software: Outlook/Google, Word/Docs, Excel/Sheets

  • Bonus if you’ve used Canva, Mailchimp, HubSpot, Salesforce, or social scheduling tools

  • Interest in aviation is a plus (you don’t need to know everything—just be willing to learn)

Nice-to-haves

  • Basic social media instincts

  • Light sales coordination experience (routing leads, follow-ups, CRM notes)

  • Event planning/hospitality background

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